Privacy Policy
Last updated: September 19, 2026
The short version
We collect what the marketplace needs to run: your phone number, your profile, the jobs you post or quote, your messages, and your reviews.
Until a homeowner hires a provider, the provider sees only the job's city and ZIP code. Names, street addresses, and phone numbers stay hidden.
We do not sell your personal information, and we do not use advertising trackers.
The sections below are the full policy.
1. What we collect
We collect the information the marketplace needs to work:
- Account details: your mobile phone number and your role (homeowner or provider). Login uses one-time codes sent by text message; there are no passwords.
- Provider profile: business name, description, photos, services offered, service area (base ZIP and radius), languages, hours, links, and license information you choose to submit.
- Homeowner activity: saved addresses, job posts, and any photos you attach.
- Marketplace activity: quotes, invites, messages, scheduled visits, completions, and reviews.
- Device tokens, if you install the mobile app and allow push notifications.
- Technical data: your IP address and standard server logs, plus a session cookie that keeps you logged in. We do not use advertising or analytics cookies.
2. How we use it
We use this information to:
- Run the marketplace: matching jobs to nearby providers, delivering quotes and messages, scheduling visits, and publishing reviews.
- Send the text messages and notifications you ask for, such as login codes and job updates.
- Keep the platform safe: rate limiting, fraud and abuse prevention, moderation, and security audit logs.
- Meet legal obligations and enforce our Terms of Use.
3. What other users see
Providers publish a public profile: business name, description, photos, services, service area, ratings, and reviews. A license number is shown only after it is verified. Phone numbers are never public.
Before you hire, a provider sees only your job's city and ZIP code. Your name, street address, and phone number are revealed to a provider only when you hire them.
Reviews are public and show the reviewer's first name and last initial, city, the service, and the date.
4. Who we share it with
We share data only with the service providers that help us run the platform, and only so they can provide their service to us: the SMS provider that delivers login codes, our cloud hosting and photo storage providers, and the push notification service for the mobile app.
The public site's map feature sends a ZIP code to OpenStreetMap's lookup service and loads map tiles from OpenStreetMap. That lookup includes no account information, and we never store the location you enter there.
We may disclose information if the law requires it or to protect the safety of users and the public. We do not sell personal information, and we do not share it with advertisers.
5. Retention and security
We keep your information while your account is active and afterward as needed for records, dispute history, and legal obligations. Reviews and ratings may remain attached to a provider's public profile.
We protect data in transit and at rest, store session tokens hashed, and limit who on our team can access personal data. No system is perfectly secure; if a breach affects you, we will notify you as the law requires.
6. Your choices
You can view and edit your profile and addresses in the app at any time.
You may request a copy of your data, a correction, or deletion of your account by contacting us at the address below. Deleting your account ends your access and may remove history we are not required to keep.
7. Children
The platform is for adults. You must be 18 or older, and we do not knowingly collect information from children.
8. Changes
If we change this policy, we will post the new version here with its date. Material changes will be announced in the app before they take effect.
Contact
DeenPros, New Jersey, United States.
Contact email: to be added before public launch.